Help · 3 steps
Delete my data
You can delete your Pauzie Device data from your phone and our servers at any time. Unlock first, then it takes one tap.
Step 1 of 3
Unlock first
Tap your phone on your device. Deleting is off while you're locked, or while a schedule runs.
Step 2 of 3
Open Account
In Pauzie Prime, go to Settings, then Account. In the Pauzie Device app, go to Settings, then Account.
Settings
Step 3 of 3
Delete Pauzie Device data
Tap it at the bottom and confirm. It leaves this phone and our servers. Your device will need pairing again.
Delete Pauzie Device data?
This removes your Pauzie Device data from this phone and our servers…
Done
Did it work?
If yes, you're all set. If not, pick what you see.
Fix · The button is greyed out
Unlock, then try again
You're locked. You'll see Tap your Pauzie Device to unlock first. Unlock with your device, then try again.
Settings
Tap your Pauzie Device to unlock first
Fix · I also use the Pauzie app
Delete that one separately
That account is separate. In the Pauzie app, go to Settings and tap Delete account.
Delete Pauzie Device data?
To delete your whole account, open Pauzie → Settings → Delete account.
Fix · I don't see the delete button
Sign in first
It only shows when you're signed in. Still can't find it? Write to us and we'll help.
Settings
Sign in to keep your Pauzie Device paired