Help · 3 steps
No reminders
Schedules remind you 15 minutes and 1 minute before they start. If the reminders don't come, a phone setting is usually stopping them.
Step 1 of 3
Are notifications on?
In Pauzie Prime, Settings → Notifications should say On. In the Pauzie Device app, Settings → Notifications should say On.
Settings
Step 2 of 3
Allow the right kind
In your phone's notification settings for Pauzie, keep Schedule reminders switched on. In iPhone Settings → Notifications → Pauzie Device, allow Time Sensitive Notifications.
Pauzie Prime
Pauzie Device
Step 3 of 3
Is something hiding them?
Do Not Disturb can hide them. Add Pauzie as an exception, or check after it ends. A Focus, like Sleep or Do Not Disturb, can hide them. Allow Time Sensitive notifications in that Focus.
Sleep
Allow Notifications
Done
Did it work?
If yes, you're all set. If not, pick what you see.
Fix · I made a schedule that starts soon
Short notice, fewer reminders
Starts in under 15 minutes? Only the 1-minute reminder comes. Under a minute? None.
Your device
Blocks 3 apps
Fix · Reminders stopped after a restart
Open the app once
Xiaomi, Samsung, Oppo, Vivo or Realme? Set Pauzie's battery to No restrictions or Unrestricted, then open Pauzie Prime once. Open the Pauzie Device app once after a restart.
Battery
Your device
Blocks 3 apps